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Job Status:
Full Time
Work Experience Required:
Up to 1 Year
Hours/Shifts:
Day (First Shift)
Education Required:
High School Diploma
Certification Required:
Unspecified
Weekends:
Not Required
Authorized to work in US:
Yes
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| Pay and Benefits |
Salary Range:
Unspecified
Benefits:
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Rep, Phlebotomy Services
Quest Diagnostics
Job ID : I62911
Duties and Responsibilities:
• Greet customers appropriately. Treat all customers in a courteous manner.
• Ensures all field phlebotomy and specimens are collected accurately and on time.
· Collects specimens according to established procedures.
· Responsible for completing requisitions accurately.
· Calls clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. Diagnosis codes, UPIN information, etc.
· Researches test/client information utilizing lab computer system or Directory of Service.
· Labels, centrifuge, split, and freeze specimens as required by test order.
· Packages specimens for transport.
• Maintains required records and documentation.
· Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
· Maintains all appropriate PSC/Phlebotomy logs.
· Assists with compilation of monthly statistics and data. Submits data on time monthly.
· Performs basic clerical duties, i.e. filing, faxing, preparing mail. Will be required to perform electronic data entry.
· Submits accurate time and travel logs as directed by management and on time.
• Demonstrates organizational commitment.
· Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
· Reports on time to work, following attendance guidelines.
· Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement
· Communicates appropriately with clients, patients, coworkers and the general public.
· Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, Group Leader or Phlebotomy Services Rep. II for resolution. Remains polite and courteous at all times.
• Miscellaneous duties and responsibilities.
· Keeps work area neat and clean. Disposes of biohazard containers when scheduled.
· Help with inventories and other tasks as assigned.
· Stocks supplies as needed.
· Performs other department-related clerical duties when assigned.
· Answers phone and dispatch calls when assigned.
· Participates on teams and special projects when asked.
· All other duties as assigned, within scope of position.
Education:
· High school diploma or equivalent required.
· Medical training helpful (medical assistant, paramedic).
· Medical terminology helpful.
· Phlebotomy certification preferred.
Work Experience:
· 1 year Phlebotomy experience- pediatric and geriatric capillary and venipuncture.
· Customer service in a service environment preferred.
Special Requirements:
· Must be flexible and available based on staffing requirements; weekends, holidays, on call and overtime.
· Excellent phlebotomy skills to include pediatric and geriatric.
· Demonstrates good organization, communication, and interpersonal skills, is able to manage concerns of patients and employees in a professional manner.
· Capable of handling multiple priorities in a high volume setting
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