Job ID : O61443
BROAD SCOPE AND PURPOSE OF THE POSITION:
This position is responsible for acting as the liaison between the client, the agent, and the field by answering the telephone, researching questions, and providing appropriate answers in a timely manner. This position is also responsible for conducting blood draws as needed.
Education and/or Experience:
High School diploma or equivalent with less than three years paramedical/industry or customer service experience required plus one year phlebotomy experience dealing with all ages.
Minimum Skills Required:
· Excellent interpersonal and communication skills
· Ability to type 40 wpm
· Basic computer skills in Microsoft Office with the ability to learn new software packages
· Ability to work in a rapidly changing environment
· Ability to draw blood