Job Requirements		Job Description
Job Status: Full Time Work Experience Required: Up to 5 Years Hours/Shifts: Day (First Shift) Education Required: BA Degree or BS Degree Certification Required: Unspecified Weekends: Not Required Authorized to work in US: Yes  Pay and Benefits Salary Range: Unspecified Benefits:		Regional Practice Administrator (North Region) CommUnity Care Job Number: RPA-001 JOB PURPOSE Responsible for managing business operations, ensuring quality patient care and processes and supervising staff within a primary clinical setting. The Clinic Administrator coordinates supervision of provider staff with the Lead Provider. JOB RESPONSIBILITIES/DUTIES: · Manages all aspects of clinic operations and clinic support services, while controlling labor costs and clinic expenses. · Maximizes productivity and optimizes customer service by analyzing and recommending changes in organizational systems and procedures and ensures patient satisfaction, clinic flow, quality and financial and provider productivity. · Maintains a healthy and safe environment for clinic staff and patients. · Manages clinic activities related to numerous federal and state funding sources and grants and ensures compliance with associated rules and regulations. · Ensures that the clinic is in compliance with federal and state regulations including HIPAA, OSHA, CLIA, Medicare, etc. and with JACHO standards. · Conducts clinic staff meetings and participates in provider, practice plan and other meetings asneeded. · Manages the operational and fiscal activities of the department to include staffing levels, budgets and financial and operating goals and plans and develops systems and procedures to improve the quality and efficiency of operations and meet productivity and quality goals. · Hires and supervises staff in accordance with personnel policies and procedures including orientation and training, providing career development advice, establishing employee goals, conducting performance reviews, coaching, counseling and disciplining staff, and recommending terminations if needed. Performs other duties as required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: · Medical practices, medical records administration, and clinic and physician/patient protocols CPT/ICD-9 coding procedures and Medicaid, Medicare, and other insurance/reimbursement billing procedures · Computer systems and applications, including word processing, spreadsheets, practice management systems and email · Principles and processes involved in business and organizational planning, coordination, and execution including resource allocation, leadership techniques and production methods · Short and long-term budgeting and forecasting Skill in: · Teaching others how to do something and assessing how well one is doing when learning or doing something · Persuading others to approach things differently · Identifying the nature of problems, implementing solutions, observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts · Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts · Thinking critically using logic and analysis to identify the strengths and weaknesses of different approaches · Determining the long-term outcomes of a change in operations · Communicate information and ideas in writing and speaking so others will understand · Listening to what other people are saying and asking questions as appropriate · Bringing others together and trying to reconcile differences including being aware of others' reactions and understanding why they react the way they do · Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates · Motivating, developing, and directing people as they work, identifying the best people for the job · Conducting or carrying out work procedures and activities through subordinates · Actively looking for ways to help people and establishing and maintaining effective working relationships Ability to: · Create a clinic atmosphere which encourages motivation, innovation and high performance · Use deductive reasoning to apply general rules to specific problems to come up with logical answers and decide if an answer makes sense · Apply inductive reasoning to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions to come up with a logical explanation for why a series of seemingly unrelated events occur together · Select and hire appropriate staff for the organization · Develop approaches for implementing an idea Physical Abilities: While performing the duties of this job, the employee constantly is required to handle multiple projects and responsibilities at the same time. The employee frequently is required to serve as mentor, coach, and leader. The employee occasionally is required to lift small objects. MINIMUM EDUCATION AND EXPERIENCE: Bachelor degree in Business, Health Administration, or related field plus minimum of five years related experience with at least three years in a medical office in management/supervisory capacity. WORKING ENVIRONMENT: The person performing this job is in a clinic environment where there is exposure to